Contact US Online Casinos

Whether you have a question about one of our reviews, want to flag something that looks out of date, or need to be pointed toward responsible gambling support, this page explains the best way to reach the team at US Online Casinos and what you can expect once you do.

How to Contact Us

Email is the most direct route to our editorial team. Write to us at [email protected] and a real person will read your message. We do not rely on automated responses as a substitute for genuine replies.

To help us answer you as quickly as possible, briefly describe the nature of your enquiry at the start of your message — a question about a specific casino, a correction to our content, a partnership proposal, or anything else. That small detail means we can direct it to the right person without a back-and-forth first.

Our target is to respond within two working days. During busier periods it may take slightly longer, but we will always follow up.

Reasons People Typically Write to Us

Content questions — Something on our site is unclear, or you want to know more about how we assess and rank the casinos we cover.
Corrections and accuracy concerns — Spotted something that looks wrong or out of date? We take editorial accuracy seriously. Flagging an error is one of the most useful things a reader can do, and we act on it.
New casino suggestions — If you think a social or sweepstakes casino that operates legally in the US belongs on our radar, let us know. We cannot promise inclusion, but we do review every suggestion against our standards.
Responsible gambling concerns — If gambling has stopped being enjoyable, is affecting your finances, or is causing problems for you or someone close to you, please mention this in your message. We will point you toward appropriate support services without delay.
Partnership and commercial enquiries — If you represent a brand or organisation and would like to explore working with us, introduce yourself and outline what you have in mind. All commercial relationships are disclosed to readers and do not determine how we rank or review any casino.
Technical issues — Broken links, pages that will not load, or anything else that affects how the site works — we want to know about it.

Responsible Gambling — Where to Get Help

If gambling is causing you distress, please do not wait to reach out for support. The following organisations provide free, confidential help to anyone in the United States:

National Problem Gambling Helpline — call or text 1-800-522-4700, available 24 hours a day, seven days a week.
Gamblers Anonymous — peer support meetings available across the US and online at gamblersanonymous.org.
National Council on Problem Gambling — resources, a live chat option, and state-by-state information at ncpgambling.org.

Most licensed social and sweepstakes casino platforms covered on this site offer self-exclusion tools, deposit and time-limit settings, and links to support services directly within their account area. If you are unsure how to access those tools on a specific platform, contact their customer support team or mention it when you write to us.

A Note on Our Editorial Independence

US Online Casinos is a comparison and review site covering new online casinos available to US residents. Our rankings reflect independent editorial research. We may earn a commission when a reader signs up through a link on this site, but that commercial arrangement never determines which casinos we feature, how we rank them, or what we say about them. If something we have published seems inconsistent with that commitment, please tell us — reader scrutiny keeps us honest.

You can read more about the platforms we currently recommend, including how the sweepstakes and social casino model works for US players, by browsing our main reviews. For a broader look at casino options outside traditional frameworks, see our guide to non-GamStop casino alternatives.

What We Will Not Be Able to Help With

We are an independent comparison site, not a casino operator. That means we cannot access your account, process refunds, resolve payment disputes, or act on your behalf with any of the casinos listed on this site. For those matters, the casino's own customer support team is the right first contact. If you are not getting a satisfactory response there and the casino holds a valid licence, you may also have the option of raising a complaint with the relevant state regulator.

We Value Every Message

Reader feedback has a direct impact on the quality of what we publish. Corrections we receive get acted on. Suggestions shape future coverage. If something on this site has been genuinely useful — or genuinely not — we want to hear that too. Thank you for taking the time to get in touch.